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Aquarium hobbyists often find great joy in keeping aquatic animals like fish and snails as pets. However, purchasing these animals comes with the responsibility of ensuring their well-being, which includes proper packaging and shipping. In this article, we will discuss the work that goes into packaging and shipping aquatic animals, the importance of giving feedback to aquarium livestock sellers, and thoroughly reading a seller's live arrival guarantee.
Packaging and Shipping Aquatic Animals
Packaging and shipping aquatic animals require careful planning and execution. The goal is to ensure that the animals arrive at their destination safely and with minimal stress. To achieve this, the animals must be packaged in a way that provides adequate oxygen and minimizes temperature fluctuations during transport. To ensure a safe transit and delivery of your order, please continue reading.
Aquarium Livestock Sellers' Live Arrival Guarantee
Many aquarium livestock sellers offer a live arrival guarantee, which means that if the animals arrive dead or in poor condition, the seller will either replace the animals or refund the purchase price. It is essential to thoroughly read the seller's live arrival guarantee and understand its terms and conditions before making a purchase.
The live arrival guarantee may have specific requirements such as sending pictures of the dead or damaged animals, ordering add-ons, reporting any issues within a certain timeframe, or following specific retrieval and acclimation procedures upon receiving the animals. It is vital to follow these requirements to ensure that the seller can fulfill their guarantee.
The Importance of Giving Feedback to Aquarium Livestock Sellers
Aquarium livestock sellers rely on feedback from their customers to improve their services continually. If you receive healthy and well-packaged animals, it is essential to leave positive feedback to let the seller know that they did an excellent job. If you receive animals that arrive dead or in poor condition, it is equally important to message the seller, including pictures and details of the issue. It is the hope of every aquaria seller to provide a 5 star experience when possible.
By giving feedback and messaging with problems in advance of leaving feedback, you are helping the seller improve their services and prevent similar issues from happening in the future. Additionally, providing feedback can also help other aquarium hobbyists make informed decisions when purchasing from the seller.
Packaging and shipping aquatic animals require careful planning and execution to ensure the animals arrive safely and with minimal stress. When purchasing aquatic animals, it is essential to thoroughly read the seller's live arrival guarantee and understand its terms and conditions. Additionally, providing feedback to aquarium livestock sellers is crucial in helping them improve their services and preventing similar issues from happening in the future. By following these guidelines, aquarium hobbyists can enjoy their pets while upholding their responsibility to ensure their well-being.
Acclimating Your New Fish
Acclimating aquarium fish that have been shipped with methylene blue in the water is slightly different from acclimating fish that have not been shipped with this medication. Methylene blue is often used as a treatment for various fish diseases, and it can be harmful to fish if it is not gradually removed from the water.
Here are the steps to acclimate aquarium fish received through the mail that has been shipped with methylene blue in the water:
1. In the case of aquarium animals, Give the bag a few minutes in the open box before removing. Live animals may be shocked by light after being shipped in the dark.
2. For snail orders, disregard the remaining steps. Instead simply float the snails on a raft so they can make their own way into the aquarium. Anything sterile that floats will work as a raft.
3. Open the bag and set up a drip.
4. During the drip acclimation process, use an airline hose to slowly siphon water from the designated aquarium into the bag. This will help to gradually reduce the concentration of methylene blue in the water.
5. Continue to add small amounts of aquarium water to the container until the water in the container is mostly aquarium water.
6. Once the water in the container is mostly from the aquarium, you can use a net to transfer the fish from the bag to a container of only aquarium water to rinse for a couple minutes. Discard both bag and rinse water. Net fish into aquarium.
7. It is important to monitor the fish closely after introducing them into the aquarium to ensure they are adapting well to their new environment.
By following these steps, you can safely acclimate your newly arrived fish that have been shipped with methylene blue in the water.
Live animal listing will contain the following:
Water will be a light blue for safe shipping. Fish may be slightly sedated and dull in color at first.
Ignore Ebay's shipping time, it will most likely be wrong. This is to make the shipping process smooth as possible.
Shipping of livestock is done Monday and Tuesday to avoid weekends at post office. Keep in mind that it takes 48 hours to prep livestock for shipping. Wednesday is a flex shipping day.
Hot/cold pack add-ons available.
Please feel free to send a message if you have any questions. Please message me with questions AFTER thoroughly reading this description and BEFORE ordering. Thank you.
I do not accept returns due to the nature of the product.
slightly sedated and dull in color is expected at first.
Live product may be shipped with blue water. It is water treated with an aquatic medicine called methylene blue. This blue water is to protect live product during shipping. Please discard blue shipping water and rinse water appropriately. DO NOT put the blue water or rinse water in aquarium. Methylene blue is safe for the product but it is absolutely not safe in the aquarium. If you have no previous experience with methylene blue, please message me before ordering so I can provide you with instructions.
Ignore Ebay's shipping time, it will most likely be wrong. This is to make the shipping process smooth as possible.
Shipping of live product is done Monday and Tuesday to avoid weekends at post office. Keep in mind that it can take up 48 hours to prepare live animals for shipping. If there is too small of a window to prepare live animals in time for shipping on Tuesday, the order will not ship out until the next week.
This is a temperature and time sensitive product. Hot/cold temperature kit add-ons are available in my eBay shop.
Temperature kits are add-ons only for live product orders and cannot be ordered as an individual product. Example: ordering the whole kit inactive so as to use for your own shipping. They are only for the safe shipping of live product orders from my shop.
Live Arrival Guarantee(LAG):
Your LAG includes a replacement (if more of that live product is available) or a full refund in the event live product beyond free DOAs arrives not alive due to seller error. This is a temperature and time sensitive product so I encourage potential buyers to read this description thoroughly and carefully.
LAG only applies to the listed livestock not including DOA extras. So for example if your listing is for 5+2 DOA, you receive 5 plus 2 DOA extra free. If 2 don't make it, you have your 5. If 3 don't make it, LAG applies to 1 of them. If the 5+2 DOA arrive safely, you have your 5 plus 2 extra for free.
This is a temperature and time sensitive product. Package should be retrieved AND DOA (if any) reported within 2 hours of delivery. LAG is void after 2 hours. Every second counts.
This is a temperature and time sensitive product. Take pictures of before AND after opening bag with after photos of animals/plants on a paper towel or other contrasting background and send to me within 2 hours of delivery or LAG is void. This is a live product. Every second counts.
I'm not responsible for what happens to livestock after container is opened.
I'm not responsible for your aquariums condition. Please be sure the environment is suitable for the live product you are ordering.
LAG is void if the live product is prohibited in your area. If I find you have ordered a live product that is by law prohibited in the destination address, order will not be shipped and order will be refunded minus any non-refundable fees I am obligated to pay for the initial transaction. Please check if live product is allowed at the destination address or message me and I'll look it up.
LAG applies to shipping, not for pick up.
This is a temperature and time sensitive product. You must purchase a hot or cold temperature kit if temperature is at any point above 84 degrees Fahrenheit or below 68 degrees Fahrenheit, or LAG is void. Temperature kits are available in my shop. Choose the appropriate temperature kit.
In the interest of keeping shipping free for buyers, I may use a shipping service / carrier different from your selection based on price and reliability. Your shipping service will be equal to or better than your selection.
Please feel free to send a message if you have any questions. Please message me with questions AFTER thoroughly reading this description and BEFORE ordering. Thank you.
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